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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danna Evans

Danna Evans

April 16, 2026

5  out of  5
rating by Danna Evans
"Always friendly, prompt and helpful!"
We responded:
"Thank you, Danna! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Karishma Melwani

April 15, 2026

5  out of  5
rating by Karishma Melwani
"Had the best experience getting my insurance set up with Shani. She was organized, quick, and made my experience seamless!"
We responded:
"Thank you, Karishma! I'm happy to hear that Shani provided such an organized and seamless experience for you. We strive to make the insurance process as smooth as possible. If you need any further assistance, feel free to reach out!"
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Joshua Figueroa

April 15, 2026

5  out of  5
rating by Joshua Figueroa
"Very respectful, answered every question possible, easy to set up"
We responded:
"Thank you, Joshua! I'm happy to know you found the process easy and that all your questions were answered. Our office is committed to providing respectful and helpful service. If you need anything else, feel free to reach out!"
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dowell evans

April 15, 2026

5  out of  5
rating by dowell evans
"Very professional and great job communicate customers"
We responded:
"Thank you, Dowell! I'm happy to hear you appreciated our professionalism and communication. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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K. McCandies

April 10, 2026

5  out of  5
rating by K. McCandies
"Kelsie was very knowledgeable, friendly, and patient."
We responded:
"Thank you, K. McCandies! I'm happy to hear that Kelsie provided you with knowledgeable and friendly service. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Coco B

Coco B

April 10, 2026

5  out of  5
rating by Coco B
"We ask for a change on the insurance policy and this was taken care of very quickly. Excellent customer service."
We responded:
"Thank you, Coco! I'm happy to hear that your policy change was handled swiftly. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If there's anything else you need, feel free to reach out!"
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Vivek Joshi

April 10, 2026

5  out of  5
rating by Vivek Joshi
"I've had insurance here for over 4 years now, helpful staff. I do recommend this place."
We responded:
"Thank you, Vivek, for your kind words and for being with us for over four years! I'm happy to hear that our team has been helpful to you. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
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tavo barrera

April 9, 2026

5  out of  5
rating by tavo barrera
"I want to thank Domingo Rodriguez for his excellent service in helping me get my auto insurance policy. From the beginning, he was very professional, clear in explaining the coverage, and always willing to answer any questions. What I appreciated most is that he didn’t pressure me and gave me different options so I could choose what best fit my needs. The whole process was smooth and transparent. I definitely recommend him if you’re looking for someone reliable and professional to help you with your insurance."
We responded:
"Thank you, Tavo, for sharing your experience! I'm happy to hear that Domingo provided you with such professional and clear service. It's great to know that he made the process smooth and transparent for you. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Amy Brydon

April 8, 2026

5  out of  5
rating by Amy Brydon
"Ever since I switched to the State Farm office I have enjoyed working on my insurance! They are very service oriented, and it is wonderful to have a local branch where I can get to know the people that are helping me! However, they also have the national and onlinesupport for 24/7 questions and roadside assistance. Every time I’ve had to use it, it has worked marvelously! I also appreciate that they’re looking for good deals for me. I switched my car insurance over to State Farm because of the suggestion of one of the employees who was working on my house insurance. I have ended up saving thousands of dollars through that simple move. They set up a phone meeting at the start ofevery year and give a review of coverages and answer questions! Super helpful! Consider me a very appreciative customer! Amy"
We responded:
"Thank you, Amy, for sharing your experience! I'm happy to know that our team has been able to provide you with excellent service and savings. It's great to hear that our local presence, combined with national support, has been beneficial for you. We’re always here to help with any questions or needs you might have. Thanks for choosing us!"
Profile photo of gabriel garcia

gabriel garcia

April 8, 2026

5  out of  5
rating by gabriel garcia
"They have a great team over here. Kelsie Paul had reached out after remembering we talked over a year ago and in great time as i was looking into a new quote. we went over some info and she was able to get me an amazing price. i was then contacted by the whole team all making sure i feel welcomed. i eventually got in contact with Jaclyn Miller where we set up a welcome call and we went over just an introduction for like 15 minutes. Turned out again to be in good timing as my truck needed a tow and she was very helpful in all the information i needed for my roadside coverage where i was last contacted by Zinnia Vargas making sure i was ok and to reach out if i needed more help. All in All very recommended group of people to have on my side."
We responded:
"Thank you, Gabriel, for sharing your experience! I'm happy to hear that Kelsie, Jaclyn, and Zinnia provided such attentive service and that our team could assist you with your insurance needs. It's wonderful to know you felt supported and welcomed throughout the process. If you ever need anything else, feel free to reach out!"
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Arthur Johnson

April 7, 2026

5  out of  5
rating by Arthur Johnson
"I would like to thank state farm for making sure I had the right price she went above and beyond thank you very much"
We responded:
"Arthur, thank you for your kind words! I'm happy to hear that you felt well taken care of and that we could assist you with the right pricing. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Heydie Santos

Heydie Santos

April 5, 2026

5  out of  5
rating by Heydie Santos
"I had a great experience working with this office! The team was very helpful, responsive, and made the whole process easy to understand. A special thank you to Penny Leschner, the Marketing Associate who helped me — even on Easter! She went above and beyond to answer my questions and make sure I found the best option for my needs. Excellent customer service and truly dedicated people. Highly recommend!"
We responded:
"Thank you, Heydie, for your wonderful feedback! I'm glad to hear that our team made your experience smooth and easy to understand. Penny is indeed a valuable part of our office, and I'm happy she could assist you so effectively, even on a holiday. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Crystal

Crystal

April 1, 2026

5  out of  5
rating by Crystal
"Penny is amazing and provides excellent customer service!!!"
We responded:
"Crystal, thank you for sharing your experience! I'm happy to hear that Penny delivered excellent customer service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Naveen Chandra

Naveen Chandra

March 31, 2026

5  out of  5
rating by Naveen Chandra
"I love to work with this team. Every time I call them for help they go beyond. This time, I got to work with Jaclyn and she has been marvelous assisting me on the vehicle insurance for my Canada trip. You guys Rock !!"
We responded:
"Thank you, Naveen Chandra! I'm happy to hear that you enjoy working with our team. Jaclyn will be delighted to know she made your experience with insurance for your trip a great one. We appreciate your kind words and are always here to help. Let us know if you need anything else!"
Profile photo of Alfredo Gomez

Alfredo Gomez

March 29, 2026

5  out of  5
rating by Alfredo Gomez
"Penny from state farm assisted in making the process easy for me"
We responded:
"Thank you, Alfredo! I'm happy to hear that Penny made the process easy for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Zhilang Gui (Lang Gui)

Zhilang Gui (Lang Gui)

March 25, 2026

5  out of  5
rating by Zhilang Gui (Lang Gui)
"I wasn't even sure non-owner auto insurance was something I needed until I spoke with Chris Bryson at State Farm. He walked me through everything patiently and got me the right coverage without any hassle. Great experience — I'll definitely be going back to Chris for any future insurance needs."
We responded:
"Thank you, Lang Gui, for sharing your experience! I'm glad you found the guidance helpful in securing the right coverage. We look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
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amangala d

March 24, 2026

5  out of  5
rating by amangala d
"Kelsie was amazing, she checked back with me every 6 months until she was able to offer me a better deal then my current plan"
We responded:
"Thank you, Amangala, for your wonderful feedback! I'm happy to hear that Kelsie provided you with such attentive service and found a better deal for you. Our team is dedicated to ensuring you have the best possible experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Islow 86

Islow 86

March 20, 2026

5  out of  5
rating by Islow 86
"Kelsie did a fantastic work on handling my renters insurance as a first time user for StateFarm. She assisted me on what policy's and options I should add to my current needs and situations. She handle my questions well and answered them flawlessly."
We responded:
"Thank you for your review! I'm happy to hear that Kelsie provided you with excellent assistance on your insurance. It's great to know she was able to guide you through the options and address your questions effectively. If you need any further assistance, feel free to reach out!"
Profile photo of chmbrskt

chmbrskt

March 20, 2026

5  out of  5
rating by chmbrskt
"I am so happy I switched to State Farm coverage. This review is solely for the process of setting up and getting my auto insurance with this office and so far I am thrilled. Kelsie Paul is patient, kind, and most importantly knowledgeable and informative."
We responded:
"Thank you for your review! I'm glad to hear that you're satisfied with the process of setting up your auto insurance with us. Kelsie is indeed a valuable member of our team, and I'm happy she could assist you so well. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Angela Chavez

Angela Chavez

March 20, 2026

5  out of  5
rating by Angela Chavez
"I had such a great experience with State Farm over the phone today! Kelsie Paul was my representative, and she was super friendly, helpful, and easy to talk to. Everything was explained clearly, and I hung up feeling confident and taken care of—I truly feel safe being on the road. Definitely recommend! 😊"
We responded:
"Thank you, Angela! I'm happy to hear about your positive experience with Kelsie. It's wonderful to know she made you feel confident and well taken care of. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Alyssa Dzialo

Alyssa Dzialo

March 17, 2026

5  out of  5
rating by Alyssa Dzialo
"This was the first agency I joined when I moved to Austin over 10 years ago. The service is highly responsive and reliable. Highly recommend."
We responded:
"Thank you, Alyssa, for your wonderful review! I'm happy to know that our service has been reliable and responsive for you over the years. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of David Chaney

David Chaney

March 16, 2026

5  out of  5
rating by David Chaney
"Very professional and knowledgeable about the company, she also was very courteous. Outstanding job Kelsie"
We responded:
"Thank you for your review, David! I'm glad to hear that Kelsie provided you with professional and courteous service. We appreciate your feedback and are here for any of your insurance needs. Thanks for choosing us!"
Profile photo of Frances Williams

Frances Williams

March 12, 2026

5  out of  5
rating by Frances Williams
"Samantha was such a wonderful help I called all day and she helped me through it all I’m so grateful and thankful that even though I called what felt like 1000 times she was so sweet and willing to help me and was so sweet thank you so much"
We responded:
"Thank you for your kind words, Frances! I'm delighted to hear that Samantha was able to assist you so effectively. We take pride in providing helpful and friendly service, and it's wonderful to know she made a positive impact on your experience. If you ever need anything else, feel free to reach out!"
Profile photo of Higinio Cicilia Feito

Higinio Cicilia Feito

March 3, 2026

5  out of  5
rating by Higinio Cicilia Feito
"La atención de Domingo Rodriguez es excelente, me logró a conseguir tarifas mas bajas en la aseguranza de mi vehículo y vivienda. 100% recomendado"
We responded:
"¡Gracias, Higinio! Me alegra saber que Domingo te brindó una atención excelente y te ayudó a obtener tarifas más bajas. Valoramos mucho tu recomendación. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Frances Morey

Frances Morey

March 3, 2026

5  out of  5
rating by Frances Morey
"After mentioning online that I was shopping for a new insurance company I was bombarded with offers that were no more than sales pitches to talk me into paying high rates. State Farm invited me to get a quote in an efficient manner and I appreciated their modest quote compared to other insurers. They got my business."
We responded:
"Thank you, Frances! I'm happy you found our approach efficient and our quote competitive. It's wonderful to have you with us. If you need anything else, feel free to reach out!"