Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arthur Johnson

Arthur Johnson

April 7, 2026

5  out of  5
rating by Arthur Johnson
"I would like to thank state farm for making sure I had the right price she went above and beyond thank you very much"
We responded:
"Arthur, thank you for your kind words! I'm happy to hear that you felt well taken care of and that we could assist you with the right pricing. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Heydie Santos

Heydie Santos

April 5, 2026

5  out of  5
rating by Heydie Santos
"I had a great experience working with this office! The team was very helpful, responsive, and made the whole process easy to understand. A special thank you to Penny Leschner, the Marketing Associate who helped me — even on Easter! She went above and beyond to answer my questions and make sure I found the best option for my needs. Excellent customer service and truly dedicated people. Highly recommend!"
Profile photo of Crystal

Crystal

April 1, 2026

5  out of  5
rating by Crystal
"Penny is amazing and provides excellent customer service!!!"
We responded:
"Crystal, thank you for sharing your experience! I'm happy to hear that Penny delivered excellent customer service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Naveen Chandra

Naveen Chandra

March 31, 2026

5  out of  5
rating by Naveen Chandra
"I love to work with this team. Every time I call them for help they go beyond. This time, I got to work with Jaclyn and she has been marvelous assisting me on the vehicle insurance for my Canada trip. You guys Rock !!"
We responded:
"Thank you, Naveen Chandra! I'm happy to hear that you enjoy working with our team. Jaclyn will be delighted to know she made your experience with insurance for your trip a great one. We appreciate your kind words and are always here to help. Let us know if you need anything else!"
Profile photo of Alfredo Gomez

Alfredo Gomez

March 29, 2026

5  out of  5
rating by Alfredo Gomez
"Penny from state farm assisted in making the process easy for me"
We responded:
"Thank you, Alfredo! I'm happy to hear that Penny made the process easy for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Zhilang Gui (Lang Gui)

Zhilang Gui (Lang Gui)

March 25, 2026

5  out of  5
rating by Zhilang Gui (Lang Gui)
"I wasn't even sure non-owner auto insurance was something I needed until I spoke with Chris Bryson at State Farm. He walked me through everything patiently and got me the right coverage without any hassle. Great experience — I'll definitely be going back to Chris for any future insurance needs."
We responded:
"Thank you, Lang Gui, for sharing your experience! I'm glad you found the guidance helpful in securing the right coverage. We look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
Profile photo of amangala d

amangala d

March 24, 2026

5  out of  5
rating by amangala d
"Kelsie was amazing, she checked back with me every 6 months until she was able to offer me a better deal then my current plan"
We responded:
"Thank you, Amangala, for your wonderful feedback! I'm happy to hear that Kelsie provided you with such attentive service and found a better deal for you. Our team is dedicated to ensuring you have the best possible experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Islow 86

Islow 86

March 20, 2026

5  out of  5
rating by Islow 86
"Kelsie did a fantastic work on handling my renters insurance as a first time user for StateFarm. She assisted me on what policy's and options I should add to my current needs and situations. She handle my questions well and answered them flawlessly."
We responded:
"Thank you for your review! I'm happy to hear that Kelsie provided you with excellent assistance on your insurance. It's great to know she was able to guide you through the options and address your questions effectively. If you need any further assistance, feel free to reach out!"
Profile photo of chmbrskt

chmbrskt

March 20, 2026

5  out of  5
rating by chmbrskt
"I am so happy I switched to State Farm coverage. This review is solely for the process of setting up and getting my auto insurance with this office and so far I am thrilled. Kelsie Paul is patient, kind, and most importantly knowledgeable and informative."
We responded:
"Thank you for your review! I'm glad to hear that you're satisfied with the process of setting up your auto insurance with us. Kelsie is indeed a valuable member of our team, and I'm happy she could assist you so well. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Angela Chavez

Angela Chavez

March 20, 2026

5  out of  5
rating by Angela Chavez
"I had such a great experience with State Farm over the phone today! Kelsie Paul was my representative, and she was super friendly, helpful, and easy to talk to. Everything was explained clearly, and I hung up feeling confident and taken care of—I truly feel safe being on the road. Definitely recommend! 😊"
We responded:
"Thank you, Angela! I'm happy to hear about your positive experience with Kelsie. It's wonderful to know she made you feel confident and well taken care of. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Alyssa Dzialo

Alyssa Dzialo

March 17, 2026

5  out of  5
rating by Alyssa Dzialo
"This was the first agency I joined when I moved to Austin over 10 years ago. The service is highly responsive and reliable. Highly recommend."
We responded:
"Thank you, Alyssa, for your wonderful review! I'm happy to know that our service has been reliable and responsive for you over the years. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of David Chaney

David Chaney

March 16, 2026

5  out of  5
rating by David Chaney
"Very professional and knowledgeable about the company, she also was very courteous. Outstanding job Kelsie"
We responded:
"Thank you for your review, David! I'm glad to hear that Kelsie provided you with professional and courteous service. We appreciate your feedback and are here for any of your insurance needs. Thanks for choosing us!"
Profile photo of Frances Williams

Frances Williams

March 12, 2026

5  out of  5
rating by Frances Williams
"Samantha was such a wonderful help I called all day and she helped me through it all I’m so grateful and thankful that even though I called what felt like 1000 times she was so sweet and willing to help me and was so sweet thank you so much"
We responded:
"Thank you for your kind words, Frances! I'm delighted to hear that Samantha was able to assist you so effectively. We take pride in providing helpful and friendly service, and it's wonderful to know she made a positive impact on your experience. If you ever need anything else, feel free to reach out!"
Profile photo of Higinio Cicilia Feito

Higinio Cicilia Feito

March 3, 2026

5  out of  5
rating by Higinio Cicilia Feito
"La atención de Domingo Rodriguez es excelente, me logró a conseguir tarifas mas bajas en la aseguranza de mi vehículo y vivienda. 100% recomendado"
We responded:
"¡Gracias, Higinio! Me alegra saber que Domingo te brindó una atención excelente y te ayudó a obtener tarifas más bajas. Valoramos mucho tu recomendación. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Frances Morey

Frances Morey

March 3, 2026

5  out of  5
rating by Frances Morey
"After mentioning online that I was shopping for a new insurance company I was bombarded with offers that were no more than sales pitches to talk me into paying high rates. State Farm invited me to get a quote in an efficient manner and I appreciated their modest quote compared to other insurers. They got my business."
We responded:
"Thank you, Frances! I'm happy you found our approach efficient and our quote competitive. It's wonderful to have you with us. If you need anything else, feel free to reach out!"
Profile photo of Baldwin Flamar

Baldwin Flamar

February 25, 2026

5  out of  5
rating by Baldwin Flamar
"Penny was great! I was so grateful and blessed for her to be the person to help Me with my auto insurance. It’s a blessing, I thank The good Lord for her 🙏🏽"
We responded:
"Baldwin, thank you for your wonderful feedback! I'm happy to hear that Penny was able to assist you with your insurance needs. We're grateful to have her on our team. If you ever need anything else, feel free to reach out!"
Profile photo of Rex Loyer

Rex Loyer

February 25, 2026

5  out of  5
rating by Rex Loyer
"Just incredible. Mikelhela got me setup and Samantha welcomed me personally with a phone call. She said the rest of the office is this awesome and I believe it. Lots of caring energy.✨♥️"
We responded:
"Thank you, Rex! I'm so happy to hear about your positive experience with Mikayla and Samantha. Our team is dedicated to providing a welcoming and caring environment, and it's wonderful to know you felt that energy. If you need anything else, feel free to reach out!"
Profile photo of Pathros Matamoros

Pathros Matamoros

February 19, 2026

5  out of  5
rating by Pathros Matamoros
"Atención muy personalizada de parte del joven Domingo!! Estuvo atento explicando las expectativas sobre la aseguranza de mis carros, tuvo la disponibilidad de ir hasta mi trabajo por que soy una persona muy ocupada y no podía hacer los trámites por medio del teléfono, estuvo explicando todas mis dudas! Muchas gracias por tener personal altamente capacitado!!"
We responded:
"¡Gracias, Pathros! Me alegra saber que Domingo te brindó una atención tan personalizada y que pudo ayudarte con tus necesidades de seguro de manera tan conveniente. Estamos comprometidos a ofrecer un servicio excepcional y apreciamos tus amables palabras sobre nuestro equipo. ¡Estamos aquí para lo que necesites!"
Profile photo of Austin Keller

Austin Keller

February 19, 2026

5  out of  5
rating by Austin Keller
"I worked with Penny Leschner and she was phenomenal. She had an answer for every question I had and explained everything with ease. Looking forward to my time with State Farm thanks to this team!"
We responded:
"Austin, thank you for your fantastic feedback! I'm happy to hear that Penny provided such excellent service and made everything clear for you. We’re excited to have you with us at State Farm and are here for any future questions or needs. Let us know if there's anything else we can do for you!"
Profile photo of Yvette Erdman

Yvette Erdman

February 18, 2026

5  out of  5
rating by Yvette Erdman
"So much cheaper than progressive. Excellent customer service. Kelsie is awesome."
We responded:
"Thank you, Yvette! I'm happy to hear that you found our rates competitive and appreciated the service. Kelsie is indeed a valuable part of our team, and I'm glad she made a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Ed Hartgrove

Ed Hartgrove

February 17, 2026

5  out of  5
rating by Ed Hartgrove
"She took good care of me. Walking me through the setup. Thank you"
We responded:
"Thank you, Ed! I'm happy to hear that you felt well taken care of during the setup process. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Roselin

Roselin

February 17, 2026

5  out of  5
rating by Roselin
"La atención de Domingo Rodriguez es excelente, me logró a conseguir tarifas mas bajas en la aseguranza de mi vehículo y vivienda. 100% recomendado"
We responded:
"¡Gracias, Roselin! Me alegra saber que Domingo pudo ayudarte a obtener tarifas más bajas para tu seguro de vehículo y vivienda. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por recomendarnos!"
Profile photo of Kristina Jones

Kristina Jones

February 17, 2026

5  out of  5
rating by Kristina Jones
"Chris and his team are so dedicated and really fantastic! Such an asset to State Farm."
We responded:
"Kristina, thank you for your wonderful feedback! I'm happy to know that you find our team dedicated and fantastic. We’re committed to providing excellent service, and your words mean a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Jody Mortensen

Jody Mortensen

February 16, 2026

5  out of  5
rating by Jody Mortensen
"Shani was professional, personable, and friendly. Her follow-through and attention to details were SO helpful. Not only did she make the process easy she made it enjoyable!"
We responded:
"Hey, Jody! Thanks so much for letting us know that Shani provided such a professional and personable experience. We’re happy to hear the attention to detail and follow-through were so helpful and that the process felt easy and even enjoyable. We truly appreciate you taking the time to share this!"
Profile photo of Lauren Terrell

Lauren Terrell

February 13, 2026

5  out of  5
rating by Lauren Terrell
"Very helpful!"
We responded:
"Thank you, Lauren! I'm glad you found our service helpful. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"