State Farm® Insurance Agent Chris Bryson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandy Remington
March 22, 2024
5
out of
5
rating by Brandy Remington
"Excellent, customer service! Fast, efficient, and personable when filing claim. Thank you!!"
We responded:
"Wow, thank you for the glowing review, Brandy! Our team is thrgladilled to hear that you found our customer service excellent, fast, and efficient when filing your claim. - Chris Bryson - State Farm Insurance Agent, Bloomington, IL"
Adesha Howell
March 1, 2024
5
out of
5
rating by Adesha Howell
"I just wanted to say the agent Joseph was very helpful & kind. Joseph explained my coverage to me where I understood the policy."
We responded:
"Adesha, thank you for your kind words! We're happy to hear Joseph was able to provide a great experience."
Colleen Reynolds
November 14, 2023
5
out of
5
rating by Colleen Reynolds
"Chris is an extremely responsive and compassionate agent. He has always been willing to hear my point of view, negative or positive, about how State Farm is conducting business. He always returns calls and has a great staff behind him. I would highly recommend Chris to anyone looking for a hard-working, caring, agent who offers a personal touch when it is needed!"
We responded:
"Colleen, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!"
Andre Woods
October 27, 2023
2
out of
5
rating by Andre Woods
"Follow up for a claim was a nightmare. Never got anything resolved had to just cancel the claim after getting nowhere for the house. This is no fault of Chris Brysons office but they are a representative of the company but was a loyal customer for YEARS sold my house tried to put insurance on another house and they Denied me.. Loyalty means nothing to this company. They only want your money and nothing more. Dont even bother filing a claim because they will just sit on it and do nothing then when you renew they will drop you because now you have a claim on your record that went nowhere. Shame"
We responded:
"Andre, I want to extend my sincere apologies for the difficulties you encountered with your recent claim and the frustration it caused. Your feedback is valuable, and I appreciate you sharing your perspective. I understand the challenges you faced during the follow-up on your claim for the house, and I'm genuinely sorry for any inconvenience you experienced. It's important for us to address these issues to improve our services. I'm pleased to see that you've taken the initiative to reach out and that the claim has been reopened. Your persistence is commendable, and it's our goal to ensure that your claim is resolved to your satisfaction. Regarding your concerns about loyalty and insurance for your new home, I want to assure you that we value long-term commitment to State Farm. I apologize if it appeared otherwise, as your satisfaction and trust are essential to us. We're committed to addressing the issues you've raised, and your feedback helps us in this process. If you have further questions or concerns or if there's anything else I can personally do to assist you, please do not hesitate to contact me directly. Thank you for your understanding, and we look forward to working with you to reach a resolution that meets your expectations."
Bryan Franzen
October 7, 2023
5
out of
5
rating by Bryan Franzen
"Great customer service"
We responded:
"We love seeing five-stars, Bryan! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Ben Braverman
August 10, 2023
5
out of
5
rating by Ben Braverman
"Kelsie was AWESOME and made signing up for auto and renter's insurance super easy. They have an excellent team and I genuinely look forward to working with them!"
We responded:
"Ben, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kelsie cares a lot about our customers."
John B
May 19, 2023
5
out of
5
rating by John B
"Quick, thorough, and polite! Much appreciated"
We responded:
"We love seeing reviews like this, John! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Ethan Kuhlman
March 11, 2023
5
out of
5
rating by Ethan Kuhlman
"Great staff! Always there when you need them"
We responded:
"Ethan, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Amy Pope
March 10, 2023
5
out of
5
rating by Amy Pope
"Chris Bryson’s team is always friendly and professional. They always explain things thoroughly and provide top notch customer service."
We responded:
"Amy, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Amy Zeleznik
February 28, 2023
5
out of
5
rating by Amy Zeleznik
"Excellent customer service- quick, competent!"
We responded:
"Thank you for the five-stars, Amy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Steve Brewer
February 12, 2023
5
out of
5
rating by Steve Brewer
"Shawna Erswell in Chris Bryson's office made it easy to update the insurance policy from the old van to the new van. She made it a seamless process."
We responded:
"Hi Steve! Thank you for the amazing review. Shawna is a great asset to our agency and we are so glad to hear that she provided wonderful service."
amjack83aj
February 10, 2023
5
out of
5
rating by amjack83aj
"Awesome service! Staff are very professional, helpful, and knowledgeable!"
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Susan Payne
February 10, 2023
5
out of
5
rating by Susan Payne
"I've been a customer for years. I've had 3 great agents out of this particular location. My agents all have had some of the best support staff. The staff have been accommodating, personable, and knowledgeable. This is why I continue my 35+ years with SF."
We responded:
"Thank you for the wonderful review, Susan! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Tomeshia Jones
February 7, 2023
5
out of
5
rating by Tomeshia Jones
"I don’t like how my issue was handled when I needed roadside. The after hours customer service rep was careless and impatient.I have been with them for many years and I haven’t found anyone else to beat their rates. State Farm has been amazing. Chris Bryson office rocks!"
We responded:
"Thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Remy Duarte
January 24, 2023
5
out of
5
rating by Remy Duarte
"All I can say is customer service is not as good as it once was. With that said, there are still people out there that can still give customer service a good name and one of these people is Shawna Erswell. Thank you for all your help, time, and effort in providing me with multiple options in every subject that was discussed. Very much satisfied that it was you who I was fortunate enough to help me deal with my current situation. Thx again!!"
We responded:
"Remy, we’re so glad to hear how Shawna was able to help you with your insurance needs! They are an essential part of our team, and we appreciate you letting us know how well they were able to assist you. Thank you for choosing us as your insurance provider!"
Mat Dougherty
January 23, 2023
5
out of
5
rating by Mat Dougherty
"Wonderful insurance agency! Everyone is extremely helpful and professional. Jaclyn did an amazing job guiding me through my first home insurance policy. Have done business with them for years, and will continue for many more!"
We responded:
"Mat, thank you for the shoutout for Jaclyn! We pride ourselves in providing great customer service and we're happy to hear that she did just that for you. Please reach out if you need anything."
Erica Lopez
January 11, 2023
5
out of
5
rating by Erica Lopez
"My Agent for State Farm is Chris Bryson. While I've never worked with him directly, I can honestly say his office staff is incredible. Responses are timely, questions are answered and explained, and help is always there. I specifically want to call out Jaclyn. I've worked with her for years and every interaction has been incredible. She takes the time to get to know you and makes you feel important. She's very knowledgeable which is very important when dealing with insurance. I would recommend this office in a heartbeat! Thank you for all of the continued help!"
We responded:
"Erica, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Jaclyn was able to do just that for your insurance needs! We appreciate you putting your trust in our office to help protect what matters most."
Amy Lollar
December 9, 2022
5
out of
5
rating by Amy Lollar
"I made the mistake recently of switching from State Farm to another company and it has been a nightmare. I have recently gone back to State Farm and Jaclyn had me back on track immediately with no issues. I should have never left !"
We responded:
"Thanks for the kind words, Amy! We’re happy to hear Jaclyn was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Suzanne Lecca
November 27, 2022
5
out of
5
rating by Suzanne Lecca
"Greatest service, good fast work,"
We responded:
"Suzanne, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Steve Bethel
November 12, 2022
5
out of
5
rating by Steve Bethel
"I have enjoyed working with the folks at the Chris Bryson office. They have been very helpful and informative."
We responded:
"Wow, thank you for the five-star rating, Steve! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
David D
October 31, 2022
5
out of
5
rating by David D
"I have been doing business with Chris Bryson and his staff for over 10 years, and had nothing but positive experiences."
We responded:
"Thank you for the five-stars, David! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
James Tribett
October 12, 2022
5
out of
5
rating by James Tribett
"Jon thank you,very quick and professional"
We responded:
"Thank you for taking the time to leave us a review, James! Jon is a great part of our team and we're happy to hear he was able to provide great service!"
Nancy Sovinski
August 5, 2022
5
out of
5
rating by Nancy Sovinski
"I switched to State Farm and saved a lot! They were very helpful and went over everything. Told me to keep some policies even. Stayed on phone and answered all my questions. I would recommend calling them!"
We responded:
"Nancy, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policies!"
Malinda Matlock
August 4, 2022
5
out of
5
rating by Malinda Matlock
"Hands down the best!! Kelsey was absolutely amazing! She made this process sooooo easy. I was literally done in less than 5 minutes! And the cheapest car insurance I've ever had! They were a godsend!!"
We responded:
"Malinda, thank you for taking the time out of your day to leave us a review! We love hearing about how Kelsie provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Jacob Hutchcraft
July 17, 2022
5
out of
5
rating by Jacob Hutchcraft
"Jaclyn and her team have always treated us right. We've had our autos and homes through this office for many years and they have always had our best interest in mind."
We responded:
"Hi Jacob! Thank you for the five-star rating for Jaclyn! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"